Policy & Conditions
PAYMENT POLICY
To reserve a spot on a specified retreat, a non-refundable booking fee of $500 is required upon booking. After a confirmation has been emailed to you OR a KAIVALYA RETREATS representative calls you to confirm your reservation, a courtesy hold requires payment within 3 working days to secure the reservation. Full payment (the balance) must be made within 30 days of the retreat start date. Prices are based per person, twin share (share with another retreat guest or bring a friend/partner) or for private rooms where specified, but DO NOT include flights. Clients must have adequate travel insurance to cover all activities listed.
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TRAVEL INSURANCE
Please note, even if you have private health insurance in Australia or your respective Country of residence, it is unlikely that this insurance will cover overseas trips such as the retreats offered by Kaivalya Retreats. It is your responsibility to organise suitable travel and health insurance. Although we strongly encourage you to do so, you acknowledge that Kaivalya Retreats is not in the business of providing insurance products and cannot be held liable if your failure to arrange suitable insurance coverage leaves you exposed, medically, financially or otherwise.
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KAIVALYA RETREATS CANCELLATIONS DEFINITIONS
“Cancellation” is defined as not attending your scheduled retreat, including postponing or rescheduling. “You” refers to the guest booking a Kaivalya Retreat. “We” refers to Kaivalya Retreats. It is your responsibility to read and understand our cancellation policy before making a reservation. Naturally, no one books with the intention of cancelling or postponing their retreat, but unexpected things do happen, so please consider purchasing travel cancellation insurance.
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GUEST CANCELLATIONS POLICY
Depending on when you cancel, cancellation fees may apply. Fees are determined by the following schedule (“the Cancellation fee schedule”):
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If you cancel 60 days or more before your retreat start date, you will be refunded (less any bank or exchange fees) the full retreat amount (minus your $500 booking fee);
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If you cancel 30 days or less before your retreat start date, you will forfeit your entire payment.
Due to our need to commit to accommodation and other arrangements in advance, exceptions to our policy cannot be made for any reason.
We do not offer credit for arriving late or leaving early. A guest can change to another retreat 30 days or before your retreat start date for a fee of $250. Please note the retreat must have availability.
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PASSPORTS, VISAS & DOCUMENTS
It is the responsibility of each participant to obtain a valid passport, visa(s), and necessary certificates for any country to be visited in connection with a Kaivalya Retreat.
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THIRD PARTIES
Kaivalya Retreats holds no responsibility for the actions or omissions of third parties or independent contractors, including in the event that they modify the nature of a service on a retreat as compared with the advertised nature of the service.
GENERAL WAIVER
You acknowledge that during a retreat you participate voluntarily in any and all activities arranged by the retreat organisers, and insofar as legally permissible, surrender your right to any cause of action against Kaivalya Retreats arising from any loss or damage to person or property that occurs during a retreat.
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